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Reservation Rules

	Reservation done 30 days in advance.
	Reservation time from 7.00 hrs to 21.00 hrs at all reservation center.
	Half ticket for children 3 yrs above but below 12 yrs, children above 130cms Height will be charged full fare, other wise original age proof certificate to be produced at the time journey.

Refund rules in respect of journey tickets

	Journey tickets surrendered the counter before 48 hours of the schedule time of departure of the bus.	10 % deduction of fare
	Between 24 Hrs and 48 Hrs of the schedule time of departure of the bus.	20 % deduction of fare
	Between 30 minutes and 24 Hrs of the schedule time of departure of the bus.	25 % deduction of fare
	Between 30 minutes before and after the schedule time of departure of the bus.	50 % deduction of fare
	Cancellation of e-ticket / Mobile tickets is only allowed Two hours before the schedule departure of the Service.
	If the service is cancelled by TNSTC (or other STUs) for operational reasons, refund applicable will be made to the concerned Credit card / Internet banking account only.
	The reserved Journey tickets are not transferable and can not be preponed or postponed.
	We follow railway timings.
	For more details please see Terms & Conditions page.

In case of any service was cancelled by TNSTC's due to unavoidable circumstances and no alternate service was operated in place of the Cancelled services, then the passengers reserved in that particular service can get the full refund by sending a refund claim letter along with the
e-ticket copy to:
The Deputy Manager (commercial),
State Express Transport Corporation Tamil Nadu Ltd.,
"Thiruvalluvar House"
No.2, Pallavan salai,
Chennai - 600002.

*Conditions Apply